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FREQUENTLY ASKED QUESTIONS
Can I insert an image, video or GIF to an FAQ?Yes. To add media, follow these steps: Enter the application settings Click Manage FAQ Create or select the question you'd like to add media to When editing your reply, click the video, image, or GIF icon Add media from your collection and save.
How do I add a new FAQ?To add a new FAQ, follow these steps: Click the Manage FAQs button. In your site's dashboard, click Add New and choose the Question and Answer option. Each new question and answer must be assigned to a category. Save and publish. You can always edit your FAQs, reorder them and select other categories.
How do I edit or remove the "FAQ" heading?You can edit the title in the application settings. If you don't want to display the title, simply disable it under Info to show.
What is an FAQ section?A FAQ section can be used to quickly answer common questions about your business, such as "Where do you ship?", "What are your opening hours?" or "How can I schedule a service?". FAQs are a great way to help people navigate your site and can even boost your SEO.
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